Terms & Conditions


These terms and conditions apply to the purchase of the online store www.dressesw.com
The operator of an online store is Full Life studio s.r.o. ID: 29140676,  based Tyršova 1832/7, Prague 2, 120 00 ZIP further as a seller. These terms and conditions are displayed on the website of our online store.
We are not VAT payers.
When ordering dresses always indicate your degree and height. Our manufacturer you can sew a dress made to measure, including the color of your choice. The delivery time for such orders is 2 weeks - 2 months.
Performing a binding order, the buyer accepts these Terms and Conditions stated by the seller, which governed the relationship between them, and are also binding on both parties.
The contract is only the goods specified in the order, the purchase contract. The contract of sale requires a formal confirmation by the seller. For goods worth over  120EU, - in general, the order for the goods after we receive the advance payment for ordered goods to our company account: (These conditions are only valid in the Czech Republic)
The order can also be confirmed without a deposit, depending on the type of goods. If you pay in advance the full amount of goods will be sent as a commercial package. If you pay only a 50% deposit, the goods will be sent cash on delivery, taking over and you are required to pay the remaining amount of 50%. This is particularly true for clothes that are sewn to order. When paying the bill, please give your order number as a variable symbol.
In the case of borrowing dresses in our rental in general, the order after we receive payment of the purchase price of dresses on our company account: (These conditions are only valid in the Czech Republic)
The seller writes the agreement with the buyer to borrow a dress. In the case of returning clothes intact, the seller pays the buyer the difference between the purchase price of dresses and gowns lending value transfer to the buyer.
In the event of significant changes in foreign exchange rates during the period of the order process by the seller, or if significant price changes by the manufacturer, producer or non-delivery of goods, the seller reserves the right to flexibly change the order, in agreement with the buyer, or to unilaterally withdraw from the contract.
The order is confirmed by the seller information by email or telephone. In case of ambiguity in the order, is refined by the seller by email, sms or telephone. By placing an order the buyer certifies that he is familiar with these terms and conditions and agrees with them.
An order can be canceled without giving any reason within 24 hours after posting. Always present name, email address and order number.
If in our shop buy wedding dresses or goods with a total value of 200EU, you will get free postage. Free shipping (only in the Czech Republic). This amount we will charge postage according to the valid price list of Czech Post, through which goods sent.
All goods to be ordered from abroad, so it is necessary to count with longer delivery time. If the goods are in stock, the delivery time is within 3 days of receipt of payment to our company account. If you are ordering goods abroad at the manufacturer, the delivery time for wedding dress 3-8 weeks after receipt of payment to our company account. In the event of any change, we will contact you.
Returns in accordance with the Complaints Procedure and the Act 367/2000 Coll. without giving any reason within 14 days (§ 53 paragraph 7 OZ) is not possible when it comes to sewing clothes tailor-made. The complaint will be accepted, provided that all the conditions set by law. Returns will be resolved within 30 days from the date of delivery of the returned goods to the address of the supplier. If the claim is admitted, and both parties agree to a refund, the costs associated with transportation is not refundable, customer pays postage subsequent to the seller.
Any complaints we will process an individual agreement with you in accordance with applicable law. Buyer is required goods at the delivery time to detect possible defects and damage. Any defects, the buyer is obliged to notify the seller within 24 hours of receipt. Later complaints will not be accepted. For damages incurred by the carrier last. Damage caused during transport must be addressed with the carrier.
All goods are covered by statutory warranty of 24 months, unless otherwise stated. The warranty does not cover damage caused by normal use, for damage resulting from improper storage, to defects resulting from improper use, defects resulting from improper for treating or cleaning. If you order the wrong size claims may or may not be accepted, so always measure the tailor. Is particularly true for suits and wedding dresses.
Complaint Procedure:
a) Tell us about the complaint in writing in an orderly manner, indicate the reason for return, your address
b) Then post them as registered parcel (not on delivery) to our address
c) Attach proof of purchase of goods claimed
Your complaint will be filled within 30 working. days of receipt of goods by the supplier. Claimed dress may not be used or soiled. Defective goods sent back to the seller for delivery will not be accepted.
The buyer is obliged to give correct and complete mailing and billing address, to which the ordered goods are dispatched.
The buyer is obliged to remove the goods and pay the full price. The total price the customer is informed when completing your order before binding confirmation. When not taking cash on delivery the Buyer shall pay Seller the price of goods, postage and incurred costs associated with the order.
In the event of refusal to accept goods sent by carrier on the basis of valid orders confirmed by the seller for other than legitimate reasons, the seller may require the buyer to damages that will be caused by the seller.
Buyer by sending your order to the Seller agrees with the fact that it provided personal data to be processed and maintained in a database vendor. This consent is entitled to buyer any time in writing, after his appeal to stop selling to continue to process personal data of the Buyer.
Buyer's personal data are processed exclusively for the seller and not passed on to third parties except where it is necessary for the proper performance of the purchase contract.
Please note that clothes are always delivered without petticoats and without options visible in the photos.
Please keep in mind that each computer has a different resolution, you may find that the color on the computer is a little different than in reality, and also when you choose a color swatch for the dress that you have chosen. If the dress is not a defect, it is perhaps because of the claim that you do not like the dress ....
Not considered a defect minor changes - such as in decorating (lace, lace applications, embroidery, etc.), cut a little different ... due to ilustračnímu fotu on the web. It is also not considered a defect subtle difference in color shade - it depends on the type of monitor
and its settings.
Terms and Conditions valid from May 1, 2012, the seller reserves the right to change the terms and conditions at any time.


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